Privacy Policy

Merit Software is the trading name of Datastart Wales Ltd. This privacy policy explains how we use any personal information we collect about you when you use this website.


What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions and promotions. Website usage information is collected using cookies. The following information is collected upon enquiry through the Merit Software website:

  • First Name
  • Last Name
  • Company name
  • Email address
  • Telephone
  • Products that you are interested in

How will we use information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

We may use your information collected from the website to personalise your repeat visits to our website and email correspondence from Merit Software. Your data may be shared with external email marketing systems, as well as web traffic monitoring software but will NOT be used by these companies for marketing purposes.

Merit Software will NOT share your information for marketing purposes with companies outside of Merit Software. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

Information we use for marketing

We would like to send you information about company news, products and services from time to time. If you have consented to receive marketing communications, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us using the contact details found at the bottom of our privacy policy.

We reserve the right to make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Your right to complain

Merit Software is fully committed to collecting and processing data in a compliant manner. However, if you feel Merit Software has been unable, or unwilling, to resolve your information rights concern, you can raise the matter with the Information Commissioners Office here.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit or You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on:

1st September 2017.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:



Mrs Anna Allen
Merit Software
Dolphin Court
Brunel Quay
SA73 1PY